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Achieving Effective Patient-Provider Communication with Dr. Drossman

Gastro Girl News Team


Douglas A. Drossman, MD and his patient, Katie.

One of the greatest problems that emerges with continually decreasing amounts of time that clinicians can spend with patients include the inability to:

1) obtain sufficient high quality information about the illness and

2) have quality time to establish an effective patient-provider relationship.

This can result in inaccurate diagnoses and treatments as well as patient and physician dissatisfaction with each other and the very process of care.

This webinar is specifically designed for patients and features Douglas A. Drossman, MD, MACG, and one of his patients, Katie, who recently published her health journey in The American Journal of Gastroenterology.


Dr. Drossman and Katie will discuss her case as an example of effective patient-provider communication and provide guidance, tips and insights on what you can do to better understand your symptoms and how best to communicate with your doctor on how they are impacting your quality of life so you can effectively work together to achieve symptom relief.


1. To learn methods that help to optimize a visit to a physician

2. To learn ways to self manage chronic pain and functional GI symptoms

3. To understand how effective communication improves the patient-provider relationship through presentation of a case history


About Katie:

I am a 31 year old special education teacher, tennis enthusiast and lover of dogs.  I am also a type one diabetic, diagnosed at 22, and looking back have had symptoms of IBS since my early teen years.  However, I did not know this until I met Dr. Drossman just after my 29th birthday, who also discovered that I have functional dyspepsia, atrophic gastritis and pernicious anemia.  I’m not going to lie, this was no easy road to travel and I still hit some bumps every now and again, but I can honestly say for the first time in a long time, I’m really enjoying my life 

Related Resources

Katie: A Patient’s Perspective Am J Gastroenterol 2017; 112:528–529; doi: 10.1038/ajg.2017.26; published online 21 February 2017

Katie: The Physician’s Perspective of a Young Woman’s Illness Experience Douglas A. Drossman , MD 1 Am J Gastroenterol 2017; 112:525–527; doi: 10.1038/ajg.2017.23; published online 21 February 2017

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